Why we do what we do?We believe that every customer deserves a great experience. And it should be easy for every business to deliver an exceptional customer experience. We are on a mission to create happier customers for our clients. How we do what we do?We help our clients listen, understand, and act on customer feedback. Indeed, we know that technology can help improve customer experience only up to a point, beyond that it is all about people. Therefore, we focus on designing and implementing a complete customer feedback platform that is tied with process improvement and change management to help measure, manage, and monetize customer experience. What we do?Omoto is a new generation Net Promoter� solution. It has been designed keeping in mind how people interact with technology these days and the growing need for businesses. It offers omnichannel feedback collection, real-time escalation and reporting, and descriptive analytics for actionable insights.